Forest Solutions &
Designs, LLC (FSD)
Software Support Expert
QUALIFIED CANDIDATES, PLEASE SEND RESUME
AND CONTACT INFO ASAP TO:
careers@forest-designs.com
AND REFERENCE JOB CODE SWS.
The following
position, located in central New Jersey, is with a System
Integrator providing end-to-end, turnkey solutions for the
Defense and Homeland Security markets. Their complete security
installations include Sensors, Command & Control,
Communications, Access Control and Computer Aided Dispatch
(CAD).
The company leverages decades of experience in defense and
security through strategic partnerships with leading defense
contractors and select vendors identified as leaders in their
respective fields of expertise.
General
Summary:
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Responsibilities:
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Provide Tier 1 onsite software and telephone support
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Provide customer training
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Maintain training curriculum and training material
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Follow through on training questions and concerns
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Work with other internal groups (Work with
developers, system, QA…)
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Manage and track customer calls
Requirements:
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Ability to quickly learn new software systems
-
Experience with complex Information systems
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Experience in training and creating training
curriculum and training material
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Good analytical and time management skills
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Experience with PowerPoint and Word
Residency Requirements:
Travel Requirements:
We
offer competitive salaries and an excellent benefits
package. We offer you an exciting, fast-paced working
environment, a culture of mutual respect and commitment
to maintaining the highest ethical standards and the
opportunity to play a vital role in our growth. Due to
the high volume of responses, we will only be able to
respond to candidates of interest. Only candidates
meeting the above requirements will be considered. For
maximum efficiency, please include your salary
requirements. |
QUALIFIED
CANDIDATES, PLEASE SEND RESUME AND CONTACT INFO ASAP
TO:
careers@forest-designs.com
AND REFERENCE JOB CODE SWS.
Only candidates
meeting the above requirements will be considered. For maximum
efficiency, please include your salary requirements.
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